Lindner Socks FAQs
How long will my socks last?
Unlike synthetic, mass produced socks, which wear out quickly and lose their shape, Lindner Socks are made by our tenth-generation sock maker, Andrew Lindner, using high-quality natural fibres on traditional, vintage machines before they are individually hand-finished and quality checked.
This commitment to quality and craftsmanship ensures Linder Socks last for years, if properly cared for. For more information on what makes Lindner Socks long-lasting, please see 5 Reasons Why Socks Wear Out. You may also wish to view our YouTube Channel: https://youtu.be/C-lRaB9kpsY
Are the socks itchy?
No. Itchy socks can often be attributed to the fibres used. Starting from the farm, the selection and processing of natural fibres has a huge impact on your feet and the longevity of your socks. Fibres that are not too fine, but that combine strength and comfort are the best for socks.
At Lindner Socks, we look for a fibre diameter that is strong enough to produce hard wearing socks, yet soft enough that it doesn’t cause itchiness or discomfort. For more information about what goes into our socks, please see Fibres That We Use.
How thick are your socks?
Our socks come in a range of thickness and styles, including: Thick, Full Cushioned, Knee-High Thick Full-Cushioned, Medium Thickness Ribbed, Classic Fine Knit and Ankle Socks in both Ribbed Merino Wool and Cotton.
You can search socks according to thickness, using our Product Filter.
Do you make kids socks?
While our Extra Small (XS) sized socks start at a children’s size 13, we do not currently make kids socks. However, work on a kids’ range is underway – so stay tuned!
To be the first to know when our kids range becomes available, and stay up to date with all our latest news, offers, and events, you can sign up to our ‘Sock Mail’ newsletter (you can subscribe using the field at the bottom of the page) or follow us on Instagram or Facebook.
Do you make pure merino wool socks?
While pure merino wool provides comfort, it allows for little stretch, strength and elasticity in socks. That’s why at Lindner Socks, we add a little nylon to the natural fibres used in our Heritage and Tablelands Collections, to allow for a greater fit and durability.
In socks, nylon’s abrasion resistance is a particularly important attribute. Adding a small amount of nylon can significantly prolong the life of a pair of socks, which means you need to replace your socks less often – a win for your wallet and the environment.
At Lindner Socks we aim to keep the nylon content in good balance with the natural fibre, so that the benefits of both are maximised and we can deliver comfortable, long-lasting socks to our customers.
We are currently investigating a natural and sustainable nylon replacement so that we can move away from synthetics for more comfortable and eco-friendly socks.
In our Luxury Collection, silk is added to the merino wool and alpaca fibres for strength, resulting in exceptional comfort and warmth.
How do I work out my size?
In addition to the size charts on each product page, All About Sock Sizes offers a range of tools to work out the right sizing and style for you. If there are any questions we haven’t answered, please contact us directly – we love talking about socks!
What’s the difference in men’s and women’s sizes?
All our sizes are unisex and designed to fit both men and women.
Where do I find European sizes?
All of our sizing charts include European, Australian, US and UK sizes. The size charts can be found on each of our product pages and in All About Sock Sizes.
I am between sizes, which sock size is right for me?
As a general rule, if you are between sizes, for example, you are a women’s 8.5 (Aus/US) or a men’s 6.5 (Aus/US) and are unsure whether a Small (S) or Medium (M) is the right size for you, we recommend selecting the Small (S) if you have a narrow or average width foot. If you have a wide foot, we recommend you go up to a Medium (M), to give a bit of extra room.
To assist you in choosing the right size for you, please see All About Sock Sizes.
I’m trying to work out if I need to order loose tops. How wide do your socks stretch?
For the stretch circumference of all of our socks, as well as sock widths and lengths, please see All About Sock Sizes.
Which socks go with which shoes?
All About Sock Sizes helps you match the right sock, with the right shoe. We have tried to include as many shoe styles as possible, but if there are any styles we’ve missed, please contact us directly.
Is Alpaca warmer?
Yes. Alpaca has great insulating qualities. In certain breeds of alpaca, the fibres possess a natural crimp like sheep wool. This has the effect of creating tiny air pockets within the spun yarn and the knitted garment which insulates the wearer. Alpaca is a hollow, or partly hollow, fibre. This not only increases its insulating capacity, but also means it is good at wicking moisture and makes it very light-weight when compared to sheep wool. For more information about alpaca fibres, please see Fibres That We Use.
Which are your warmest socks?
To compare our socks based on warmth and durability, please refer to the product page.
Which ones are your best work socks?
Our Max socks in our Heritage Collection are the style affectionately known to local farmers and tradies as “concrete socks”, as these cushioned socks allow workers to stand comfortably all day on cold, hard concrete without their feet getting sore, cold or tired.
Of course, not everyone works outdoors, so to find the right socks to suit your work shoes and environment, please see Sock Styles.
Do you have bed socks?
While all our socks are comfortable enough to be worn as bed socks, our Max socks in our Heritage Collection, the Roslyn in our Tablelands Collection and the Laggan socks in our Luxury collection rate high on our softness and warmth scales.
Do you have socks for skiing?
If you’re hitting the ski fields, our picks are the knee-high Hermann socks in our Heritage Collection and the knee-high ribbed Binda socks in our Tablelands Collection. The mid-calf ribbed Pejar socks in the Tablelands Collection are also ideal for snowboarding.
To compare our socks, please see Sock Styles.
Do you have socks I can wear with motorcycle boots?
Our knee-high style, which extends up over the calf and up to just below the knee, has long been popular with motorcycle riders. These include the knee-high Hermann socks in our Heritage Collection and the knee-high ribbed Binda socks in our Tablelands Collection.
For help matching the right sock, with the right shoe, please see Sock Styles.
Health Socks (Loose Tops)
Do you have health socks?
Most of our socks are available in loose top. Loose top socks are knitted without incorporating any elastic into the band around the ankle. Loose top socks can assist people with diabetes, swelling, a predisposition to chilblains, limited mobility or poor circulation. For more information about our loose top socks, please see Loose Top Socks. We do not make compression stockings.
Will loose top socks fall down?
We have found over the years that when the correct sock size and style is matched to your shoe type we can keep the sock in place. A little give but not too much stretch, combined with a well-rounded, deep heel made as close to a 90-degree angle as possible, keeps our socks anchored to your feet, so that even with a loose top they won’t fall down.
For more information about our loose top socks, please see Loose Top Socks.
For help choosing the right size for you, please see All About Sock Sizes.
How long have you been operating?
Our story began in Thalheim, Germany where Max Lindner, with his wife Meta, founded the “H. Max Lindner Strumpf Fabrik” in 1921.
In 1987, Lindner Quality Socks Pty Ltd was established in Australia in a small factory in Goulburn, New South Wales. We then relocated to Crookwell, New South Wales, in 1997, where we remain today. For more information about the history of Lindner Socks, please see Our Story.
Do you make all your socks on site or are they made elsewhere?
All Lindner Socks are made on site at our factory in Crookwell, located in the Southern Tablelands of NSW, Australia.
All socks are knitted using traditional, vintage knitting machines before they are lovingly hand finished and individually checked for quality. For more information about how our socks are made, please see Sock Construction.
Where do you source your wool from?
Our wool is sourced locally through Australian wool supply company, Wool Connect.
The Alpaca yarn used in Lindner products is sourced from Australian Alpaca Yarn.
I am having trouble with your website, how do I contact you?
If you are experiencing problems with our website and would like to contact us directly, you can email us at email@example.com or phone us on 02 4832 0202.
Our friendly team are more than happy to help with any website questions, mail orders or any other queries you may have.
Where can I buy your products if I don’t want to shop online?
Our shop is located at 6 Goulburn Street, Crookwell, New South Wales. Our normal trading hours* are:
Monday to Friday: 9.00am to 4.30pm
Saturdays: 9.30am to 12.30pm
To find a stockist near you, see Stockists. Please contact our stockists directly for opening hours and stock availability.
Do you take custom orders?
Yes. If you require custom sizes such as a size 17 or larger, non-standard socks without elastic, or you are interested in commissioning a bulk order, then please contact us via email firstname.lastname@example.org or phone 02 4832 0202.
We often make custom socks for our customers and are always happy to chat about your requirements.
Delivery and Returns
How long will it take for my order to arrive?
All orders are dispatched from our factory via Australia Post within 1-2 days, depending on when we receive your order.
Delivery times may vary depending on Australia Post, but are typically between 2 and 5 business days within Australia.
International delivery times may vary depending on international postal services and customs regulations.
For shipping enquiries, please contact us at email@example.com or phone us on 02 4832 0202.
Where do you ship to and how much?
We can ship Lindner Socks to you anywhere in the world, using Australia Post standard shipping with tracking.
We offer Free Shipping for any orders over $100 in value sent to an Australian delivery address, or postage is $10 Australia wide.
We charge a flat-rate of $14.95 per order for all international deliveries.
What happens if I order the wrong size?
Returns for wrong size or colour choice must be returned to us at the customer’s expense in unused and 100% original condition with all the original packaging materials.
We do not offer a refund for change of mind, however, we encourage you to contact us via email at firstname.lastname@example.org or phone us on 02 4832 0202, to see if you are eligible for an exchange.
Caring for your Socks, Accessories and Apparel
How do I wash my socks?
Caring properly for your Lindner Socks will ensure they last for years to come. Over-washing or using harsh detergents or softeners can quickly break down natural materials and use of tumble dryers or dry cleaning will cause shrinking, so keep this in mind when caring for your socks. For information on how to care for your socks, as well as our scarves, beanies and apparel, please see Caring for Your Socks.
Do your socks shrink?
Due to the natural crimp in wool fibres, our socks will shrink up to 10% when first washed. We have allowed for this shrinkage with our sizing, which is why your new socks may look a little bigger than expected when they arrive.
After their first wash, our socks should not shrink if they are washed in cold water (to a maximum of 30 degrees) and air dried in the shade.
If you have accidentally shrunk your socks, you can try to stretch them out while they are still wet. For more information about how to care for your socks, please see Caring for Your Socks.
Why do sock heels wear out?
At Lindner Socks we believe the most important part of a sock is the heel. It anchors the sock to the shape of your foot and keeps it where it should be. If the heel is properly formed at the right angle, then there is no need for stretchy synthetics to cling on to your foot and ankle. Many modern socks are formed with a heel angle of 120 degrees. Lindner Socks are constructed with a heel angle of about 100 degrees, to keep them well-fitted to your feet.
Modern, mass production of socks has become very time-efficient, however following the angles of your feet and legs doesn’t seem to be high on the priority list in many cases. The L-shape from leg to foot is a rare thing, but when you start walking and your socks start to get eaten by your shoes, you can be assured the heel shape has a lot to answer for.
The key to getting socks to last longer is to minimise movement. More movement means more friction, which has potential to cause blisters, and it also starts to pull fibres apart. A well-shaped heel is a major factor in minimising movement, as it effectively anchors socks into place on your feet. For more information on why our traditional sock making techniques are superior to mass production, please see 5 Reasons Why Socks Wear Out.
Can I send your products as a gift?
Absolutely! At the checkout, simply select the ‘Gift’ option. We will send the invoice to you and the gift to your recipient. We will even gift wrap it for you and include a hand-written note. We also have a range of gift options, wrapped and ready to go. To see the range, visit: Gifts and Accessories. If you can't decide which products to give as a gift, you can also purchase a Gift Card, which can be redeemed either in store or online. Our Gift Cards are available in a range of values and can be found in Gifts and Accessories.
Gift Cards & Gift Vouchers
What types of Gift Cards do you offer?
We have Digital Gift Cards available for purchase on our website. Alternatively, a physical, hard copy Gift Voucher can be purchased in store at 6 Goulburn St, Crookwell NSW.
How do I purchase a Gift Card online?
- Click on the Gift Card value you wish to purchase in Gifts and Accessories
- Add the email address of the recipient in the 'Email' box - Please ensure that the email address for your recipient is correct and up to date. Lindner Socks bears no responsibility for Gift Cards emailed to incorrect or lapsed email addresses provided by the purchaser.
- Add a message to the recipient in the 'Message' box
- Click 'Add to Cart'
- Once in the Shopping Cart, click 'Proceed to Checkout'
- Once in the Checkout, add your Billing Address and tick the box 'Ship items to the above billing address'
- Select your payment method*
- Click 'Proceed to Payment'
- Complete the payment process
*Please note, your Gift Card will be emailed to the recipient once payment is approved. You will receive a receipt confirming payment.
How will my recipient receive their online Gift Card?
Your recipient will receive an email advising them that you have sent them a Gift Card, which includes a link to information on how they can redeem the Gift Card, as well as our Gift Card Terms and Conditions. Please ensure that the email address for your recipient is correct and up to date. Lindner Socks bears no responsibility for Gift Cards emailed to incorrect or lapsed email addresses provided by the purchaser.
My recipient hasn't received their Gift Card. What should I do?
Please note, Gift Cards are emailed to the recipient, once payment is approved and the purchaser is responsible for ensuring the recipient's is correct and up to date. Lindner Socks bears no responsibility for Gift Cards emailed to incorrect or lapsed email addresses provided by the purchaser. If you have received an email confirming your payment has been approved, and the recipient has still not received their Gift Card ask them to check their 'Spam' or 'Junk' email folder - occasionally unrecognised email addresses will be automatically marked as Spam or Junk.
If the recipient has still not received their Gift Card after confirming the above, please contact us on 02 4832 0202 or email@example.com so we can rectify the issue as a matter of priority.
How long are your Gift Cards and Gift Vouchers valid for?
In accordance with Australian Consumer Law, our Gift Cards are valid up to three (3) years from the date of issue.
What happens if I don't spend all of their Gift Card in one transaction?
Gift Cards redeemed online must be done so in a single transaction. Our website does not currently enable us to carry over any remaining balances. Any unspent funds will be exhausted.
Where can I redeem my Gift Card or Gift Voucher?
All Lindner Socks Gift Cards and Gift Vouchers can be redeemed online or in store at 6 Goulburn St, Crookwell NSW.
How do I redeem my Gift Card?
For instructions on how to redeem your Lindner Socks Gift Card or Gift Voucher, along with Gift Card and Gift Voucher Terms and Conditions, please see Lindner Socks Terms and Conditions.
I am a retailer, can I sell Lindner Socks?
For wholesale enquiries, please contact us at firstname.lastname@example.org or phone us on 02 4832 0202.
Security and Privacy
I’m concerned about purchasing online, how do I know my credit card information is secure?
At Lindner Socks we use trusted payment methods to give you peace of mind when shopping online. We offer our customers the option of secure credit card payments via eway, payment via PayPal or direct debit from your bank account to ours. You can also place your order via telephone by contacting us on 02 4832 0202.
We take all reasonable measures to ensure that credit card information and bank account details are protected from unauthorised access and once payment is received, the information is destroyed.
If you have any questions or concerns about purchasing from Lindner Socks, please contact us via email email@example.com or phone 02 4832 0202.
How do you ensure my personal information is protected?
At Lindner Socks we adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) These Principles govern the way we collect, use, disclose, store, secure and dispose of your personal information.
Consistent with these Principles, Lindner Socks ensures that all personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.