Important Information for our International Customers
Goods and Services Tax (GST)
A 10% Goods and Services Tax (GST) is charged for most goods purchased within Australia. The prices of the items on our website include 10% GST. However, at the checkout when you select a shipping destination to a country other than Australia, your cart total will automatically be calculated to exclude the 10% GST.
Import Duties, Taxes, and Additional Charges
It is important for international customers to note that import duties, taxes, and charges are not included in our item prices or postage cost. These charges, which vary between countries, are the buyer's responsibility and will likely be charged to you when you collect your parcel from the post office.
We encourage you to check with your country's customs office to determine what these additional costs will be prior to placing your order. In some cases these import charges could be up to 30%, but more than likely between 10%-20% of the value of your purchase. However, the exclusion of the 10% GST, coupled with the competitive Australian dollar, will generally even out the cost for most international customers.
For assistance in calculating important charges to your international shipping destination, please visit the Australian Trade and Investment Commission’s website and select the following:
- Choose your country;
- Select the ‘Doing Business’ tab on the left hand menu;
- Select the ‘Taxation’ tab on the left hand drop down menu.
For international purchasing enquiries, please contact us at firstname.lastname@example.org or phone +61 2 4832 0202.